Frequently Asked Questions (FAQs)

How can I place an order?

All Zip Carts™ are manufactured and sold directly to customers by area reps or directly by Roof Equipment LLC.

To place an order, please call us at (717) 935-0193. We would like to speak to you to get information from you first, and also answer all the questions you may have about our products or services!

How do I pay for my order?

We will process your order for you over the phone and give you all info needed to pay.

  • Your order will be confirmed upon a minimum non-refundable deposit of $500.  Payment in full is required prior to shipping.
  • Credit Card (Visa, MC, Discover) – All credit card orders will be charged a 3% processing fee.
  • Check, Wire Transfer (Orders will not be shipped until funds have been cleared and available to us)

What is the lead time?

All orders will begin production within 5-7 business days of an order being placed. The lead time for production will vary depending on the product and volume ordered.  Generally, lead time is less than 6 weeks and once shipped, 2-3 business days.  Orders are not shipped on weekends or holidays.

How productive is the Zip Cart™

  • 5-FOOT ZIP CART™
    2 Canisters cover 40 SQ in 20 minutes
  • 10-FOOT ZIP CART™
    6 Canisters cover 120 SQ in 30 minutes

How often do we have to switch batteries on the compressor?

  • 5-FOOT ZIP CART™
    Replace battery every 40 SQ
  • 10-FOOT ZIP CART™
    Replace battery every 120 SQ

Is there a wind speed maximum for using the Zip Cart™

The Zip Cart™ can be used effectively in winds up to 30 mph.

What is the most efficient way to maximize the adhesive application?

The Zip Cart™ is designed to be used when the glue and hoses are stored in temperatures of a minimum 70 degrees F. Power blanket is recommended for storage in temperatures below 70 degrees F.

Where do we order a power blanket?

Power blankets can be ordered from the following companies:

Where do we order replacement parts?

  • Call Roof Equipment LLC at 717-935-0193
  • Dewalt components can be purchased locally wherever Dewalt is sold

Will we need to replace the windscreen flex cover?

The flex cover can be replaced with left over rubber roofing material.